It’s beauty that captures your attention; personality which captures your heart
Some books are to be tasted, others to be swallowed, and some few to be chewed and digested: that is, some books are to be read only in parts, others to be read, but not curiously, and some few to be read wholly, and with diligence and attention.
The Lord always suits the relief to the person in need to best strengthen and purify him or her. Often it will come in the inspiration to do what might seem especially hard for the person who needs help himself. One of the great trials of life is losing to death a beloved husband or wife. President Hinckley described the hurt when Sister Hinckley was no longer at his side. The Lord knows the needs of those separated from loved ones by death. He saw the pain of widows and knew of their needs from His earthly experience. He asked a beloved Apostle, from the agony of the cross, to care for His widowed mother, who would now lose a son. He now feels the needs of husbands who lose their wives and the needs of wives who are left alone by death.
Most of us know widows who need attention. What touches me is to hear, as I have, of an older widow whom I was intending to visit again having been inspired to visit a younger widow to comfort her. A widow needing comfort herself was sent to comfort another. The Lord helped and blessed two widows by inspiring them to encourage each other. So He gave succor to them both.
You might expect that if you spent such an extended period in twelve different households, what you would gather is twelve different ideas about how to raise children: there would be the strict parents and the lax parents and the hyperinvolved parents and the mellow parents and on and on. What Lareau found, however, is something much different. There were only two parenting "philosophies," and they divided almost perfectly along class lines. The wealthier parents raised their kids one way, and the poorer parents raised their kids another way.
The wealthier parents were heavily involved in their children's free time, shuttling them from one activity to the next, quizzing them about their teachers and coaches and teammates... That kind of intensive scheduling was almost entirely absent from the lives of the poor children. (In the poor children's lives) what a child did was considered by his or her parents as something seperate from the adult world and not particularly consequentential.
Lareau calls the middle-class parenting style "concerned cultivation." It's an attempt to actively "foster and assess a child's talents, opinions and skills." Poor parents tend to follow, by contrast, a strategy of "accomplishment of natural growth." They see it as their responsibility to care for their children, but to let them grow and develop on their own.
Lareau stresses that one style isn't morally better than the other. The poorer children were, to her mind, often better behaved, less whiny, more creative in making use of their own time, and had a well-developed sense of independence. But in practical terms, concerted cultivation has enormous advantages. The heavily scheduled middle-class child is exposed to a constantly shifting set of experiences. She learns teamwork and how to cope in highly structured settings. She is taught how to interact comfortably with adults, and to speak up when she needs to....
By contrast the working-class and poor children were characterized by "an emerging sense of distance, distrust, and constraint.
Time without attention is worthless, so value attention over time.
Within three seconds of beginning my talk, I could tell. I could tell who had learned the skill of being in the audience and who hadn't. And I'm worried that it might be permanent.
The good audiences were all the same. They leaned forward. They made eye contact. They mirrored my energy right back to me. When the talk (five minutes) was over they were filled with questions.
The audience members that hadn't learned the skill were all different. Some made no eye contact. Some found distractions to keep them busy. Some were focused on filling out the form that proved that they had been paying attention.
What I discovered: that the good audience members got most of my attention. The great audience members got even more... attention plus extra effort. And, despite my best efforts, the non-great audience members just sort of fell off the radar.
This isn't a post about me and my talk. It's about the audience members and the choices each make. It's a choice your employees and your customers make too.
It's easy to fall into the trap of believing that information is just delivered to you. That rock stars and violinists and speakers and preachers and teachers and tour guides get paid to perform and the product is the product. But it's not true. Great audiences get more.
Great audiences not only get more energy and more insight and more focused answers to their questions, they also get better jobs and find better relationships. Because the skills and the attitude are exactly the same.
I am too much of an optimist to believe that the lousy audience members in today's program are stuck that way for life. But I know that the longer they wait, the harder it is going to be to change.
The next time someone says, "any questions," ask one. Just ask.
The next time you see a play that is truly outstanding, lead the standing ovation at the end.
The next time you have an itch to send an email to a political blogger or post a comment or do a trackback, do it. Make it a habit.